Privacy Policy

Last Updated: March 15, 2025

At Hightech Top, we take your privacy seriously. This policy explains how we handle your personal information when you use our investment research platform. We're committed to transparency and want you to understand exactly what happens with your data. If something here doesn't make sense, reach out—we're happy to clarify.

Who We Are

Hightech Top operates from 81 Speedvale Ave E, Guelph, ON N1E 1M3, Canada. We provide investment research and educational content to help people make better financial decisions. Our services are designed for Canadian investors who want access to thorough analysis without the typical jargon.

When we say "we," "us," or "our," we're talking about Hightech Top and the people who work here. "You" or "your" refers to anyone using our website or services.

Information We Collect

Let's be straightforward about what we gather and why. Different situations call for different types of information.

Information You Give Us Directly

When you sign up, contact us, or interact with our platform, you might share:

  • Name and email address for account creation
  • Phone number if you want us to call you back
  • Payment details when subscribing to premium research
  • Questions or feedback through our contact forms
  • Investment preferences and research interests

You're in control here. We only collect what you choose to provide, and you can update or delete most of this through your account settings.

Information Collected Automatically

Like most websites, we automatically collect some technical information when you visit:

  • IP address and general location (city level, not your exact address)
  • Browser type and device information
  • Pages you visit and how long you stay
  • Referring websites that brought you here
  • Date and time of your visits

This helps us understand which research topics people care about and where we should focus our efforts. We're not tracking every move—just getting a sense of what's useful.

Cookies and Similar Technologies

We use cookies to remember your preferences and keep you logged in. Some cookies are essential for the site to work properly. Others help us analyze traffic and improve content. You can control most cookies through your browser settings, though disabling them might limit some features.

How We Use Your Information

We're not in the business of selling data or spamming people. Here's what we actually do with your information:

  • Provide access to research reports and educational content you've requested
  • Send updates about new research relevant to your interests
  • Process payments and maintain billing records
  • Respond to questions and provide customer support
  • Improve our platform based on usage patterns
  • Meet legal obligations and prevent fraud
  • Notify you about changes to our services or policies

We believe in minimal communication. You'll hear from us when there's something genuinely worth sharing, not daily promotional emails.

Important: We will never share your personal information with third parties for their marketing purposes. Your data stays with us unless you specifically authorize otherwise.

Legal Basis for Processing (Canadian Context)

Under Canadian privacy law, particularly PIPEDA (Personal Information Protection and Electronic Documents Act), we need a valid reason to collect and use your personal information. Here's our legal foundation:

  • Consent: You've agreed to share information when creating an account or subscribing
  • Contract Performance: Processing payments and delivering research services you've purchased
  • Legal Obligations: Tax records, fraud prevention, and regulatory compliance
  • Legitimate Interests: Improving our services and protecting our business operations

You can withdraw consent at any time, though this might affect our ability to provide certain services.

Who We Share Information With

We work with a small number of trusted partners who help us run the business. These relationships are carefully managed.

Partner Type Purpose Data Shared
Payment Processors Handle transactions securely Payment card information, billing address
Email Service Deliver research updates and notifications Email address, name, subscription preferences
Analytics Tools Understand website usage patterns Anonymized browsing data, aggregated statistics
Cloud Hosting Store data securely and maintain uptime All account and content data

All partners are bound by strict confidentiality agreements. They can't use your data for anything except helping us provide services to you. We regularly review these relationships to make sure standards remain high.

Data Storage and Security

Your information is stored on secure servers located in Canada. We use industry-standard encryption for data transmission and storage. While no system is completely bulletproof, we take security seriously and continuously update our protections.

Some specific measures include:

  • SSL/TLS encryption for all data transmitted to and from our servers
  • Regular security audits and penetration testing
  • Limited employee access based on job requirements
  • Two-factor authentication options for user accounts
  • Automated backups with encrypted storage
  • Prompt security updates and patch management

If we ever experience a data breach affecting your information, we'll notify you promptly and explain what happened and what we're doing about it. That's not just good practice—it's required by Canadian law.

How Long We Keep Your Data

We don't keep information longer than necessary. Here's our general approach:

  • Active Accounts: Data retained as long as your account remains open
  • Closed Accounts: Most personal data deleted within 90 days of closure
  • Financial Records: Kept for seven years to comply with tax regulations
  • Marketing Preferences: Retained until you unsubscribe
  • Support Correspondence: Kept for three years for reference

Some data might be retained longer if required by law or needed to resolve disputes. We'll always use the shortest retention period that meets legitimate needs.

Your Privacy Rights

Canadian privacy law gives you significant control over your personal information. You have the right to:

  • Access: Request a copy of all personal information we hold about you
  • Correction: Update inaccurate or incomplete information
  • Deletion: Ask us to delete your data (with some exceptions for legal requirements)
  • Objection: Stop processing for specific purposes like marketing
  • Portability: Receive your data in a common format for transfer elsewhere
  • Withdraw Consent: Change your mind about previously granted permissions

To exercise any of these rights, email us at contact@hightechtop.info or call +15199698041. We'll respond within 30 days, usually much faster. There's no fee for reasonable requests, though we might charge for excessive or repetitive demands.

If you're not satisfied with how we handle a privacy concern, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to resolve issues directly, but that option is always available.

Marketing Communications

When you create an account, you'll receive research updates and educational content related to your interests. These aren't promotional emails—they're the actual service you signed up for.

Occasionally we might share news about new features or services. You can opt out of these announcements anytime by clicking "unsubscribe" at the bottom of any email or adjusting preferences in your account settings.

Even if you unsubscribe from marketing emails, we'll still send essential account notifications like password resets, billing confirmations, and important policy changes.

International Data Transfers

We primarily operate within Canada and store data on Canadian servers. However, some service providers might process data in other countries, particularly the United States. When this happens, we ensure adequate protections are in place through contractual safeguards and compliance with Canadian privacy standards.

If you're accessing our services from outside Canada, your information will be transferred to and processed in Canada under Canadian privacy laws.

Children's Privacy

Our services aren't designed for anyone under 18. We don't knowingly collect information from minors. If we discover we've accidentally gathered data from someone under 18, we'll delete it promptly. Parents who believe we might have information about their child should contact us immediately.

Changes to This Policy

Privacy practices evolve. When we make significant changes to this policy, we'll notify you by email and post a notice on our website at least 30 days before changes take effect. Minor updates might not trigger notifications, but we'll always update the "Last Updated" date at the top.

Continued use of our services after changes become effective means you accept the updated policy. If you disagree with changes, you can close your account before they take effect.

Third-Party Links

Our research sometimes references external sources and websites. We're not responsible for privacy practices of other sites. When you click a link leaving hightechtop.info, you're subject to that site's privacy policy instead of ours. Always check their policies before sharing personal information.

Questions or Concerns?

Privacy can be complicated. If anything here is unclear, or if you have questions about how we handle your data, we're here to help.

Email: contact@hightechtop.info

Phone: +1 (519) 969-8041

Mail: 81 Speedvale Ave E, Guelph, ON N1E 1M3, Canada

This privacy policy is effective as of March 15, 2025 and applies to all information collected on or after this date.